FlockResponse helps you create intelligent chatbots for your website, Facebook Messenger, or WhatsApp without having to spend your time and effort in coding. The platform also introduces conversation forms using which you can collect information about your leads through chatbot conversations. FlockSend offers multiple plugins to help you integrate it with your RSS Feed, Google Sheets, WhatsApp Broadcast and Google search.
One way Google is trying to improve its stand in the chatbot space is with their recent launch of their Chatbase. It is an analytic tool to help other companies improve their own chatbots, which are currently being used on places like Facebook Messenger. While it will help these companies improve their chatbots it should also help Google gather important information about the field. Smart Reply is a new Google service that allows Gmail users to automate all or part of their email replies based on past responses and an analysis of the sender.
With the increasing popularity of chatbots, the industry is not likely to slow down their development. Not only are we seeing more standalone chatbot apps, but companies like Facebook, Twitter, and Slack are implementing chatbots of their own into their platforms. As AI becomes more advanced, these chatbots are sure to become more convincing and entertaining over time.
Chatbots allow us to use some of these messaging platforms for lots of tasks beyond just talking to a friend. Some chatbots have artificial intelligence and machine learning behind them, and others have a database of information and automated responses. Either way, chatbots allow you to get basic tasks done quickly and easily with a simple series of messages or commands.
FlockResponse also allows you to automate customer service by providing the answers to frequently asked questions and reduces the wait time. You can even override your chatbot and jump into the conversation at any time, seamlessly.
The chatbot interaction culminates with the call to action once a user has responded to all of your questions and is ready to move forward. Your call to action is a button you can add to your chatbot conversation to drive users to a specific goal. Your bot can be your most valuable conversion tool by pushing users to their final destination.
Service (or action) chatbots obtain information from a user and then compete an action based on the information provided. For example, a service chatbot might book a flight or hotel room, take a food order, or purchase tickets to an event. The following is an example of a customer service chatbot that plugs into Facebook. The bot makes it possible for customers to order food via Facebook Messenger.
Zuckerberg has enthusiastically pursued the chatbot market, putting itself to be in the strongest position to become the ubiquitous chat interface of everyday consumers.
SMS text messaging and Facebook Messenger, means that colleges that adopt chatbot technology have the means and the opportunity to communicate effectively with many students at once. The only remaining challenge is to be able to efficiently and effectively scale those conversations. Solving the problem of scalability is where chatbot technology enters the equation.
If you want your college to remain competitive and maintain or improve its effectiveness in communicating with students, you must be willing to meet those students wherever they are. And while usage of various messaging apps will no doubt rise and fall and evolve over time, chatbot technology can work across platforms, from SMS to Messenger and on down the list.
The best advantage of WhatsApp API is the fact you can design bots to automate the most common processes and requests which your customers experience. You can use bots to collect feedback or have customers and potential customers fill out forms through conversation. Most importantly, you can seamlessly extract the submitted data and update them to your CRM, excel sheets and other databases. Chatbots on WhatsApp not only allow you to get in touch with your clients and prospects where they feel the most comfortable.
Note: Contacting people that have not given you consent to do so, is against the terms and conditions of this platform; even though, it is technically allowed. It is mandatory to obtain active opt-in consent from your users before sending them any form of messaging. We strongly advise against sending users unsolicited messages and spam. Doing so violates our terms and conditions.