Conversational AI has been continually deployed across sectors, and the latest to embrace the futuristic technology is healthcare. Chatbots in healthcare have become a common sight, with organizations using Whatsapp Business to power these intelligent healthcare chatbots.
In a world where instant solutions are a thing, patients are anything but patient and need on-the-spot medical intelligence to intervene an otherwise tiresome process. Whatsapp Chatbots can be deployed in healthcare to give people access to trusted and relevant healthcare services and information.
The cost of acquiring leads in the current day is exceptionally high. WhatsApp bots can increase brand awareness and engage potential patients on digital channels they use the most. Using customized content like questionnaires and short quizzes and further delivering personalized information and offering a general checkup can be a great way to acquire a lead.
Timely reminders and follow-ups is an ongoing challenge for healthcare providers. Banking on manual calls can not only seem intrusive but are less preferred these days. WhatsApp healthcare bots can help send patients timely reminders about an upcoming appointment, a medical test or any other arrangement that requires both the doctor and the patient to be involved. Automating such tasks also ensure lesser inbound calls for queries.
Patients need constant support to get through medical conditions. Educating patients and keeping them informed on anything that may concern them. Whether it is reminding patients to get their prescription refilled to taking their medication on time, chatbots can do it all. It is also noted that healthcare chatbots act as an all time personal assistant to patients, removing any hesitancy in asking for assistance.
Better informed patients form a proactive relationship with their healthcare provider leading to overall improved health, awareness, and streamlined service. A goal that is at the top of every healthcare service providers list.
Are you a healthcare provider looking to enhance your process with WhatsApp chatbots?
NOTE: Contacting people that have not given you consent to do so, is against the terms and conditions of this platform; even though, it is technically allowed. It is mandatory to obtain active opt-in consent from your users before sending them any form of messaging. We strongly advise against sending users unsolicited messages and spam. Doing so violates our terms and conditions.