We gather all customer interaction in one place from several channel from be it, SMS or chat platform including WA, Telegram and a lot more
We use advance analytics, big data process, AI and Machine Learning to wean insights from you customer interaction giving you insights on what are trending topics or measurable parameters to know which outreach campaign get the best results, to their location
By giving you a bird’s eye view on your customers and their behaviours, we enable you to predict behaviour and prepare for it, be it ensuring you’re available when you customer ten to reach out
We make it incredibly easy for you to integrate with your own, or any third party, CRM that you might be using. The Flocklisten webhook can plug right into your current operational process so it adds value without causing any disruption to your work flows.