Call Centres and Customer Support.
Built on Chat®, SMS, and More.
Your Customer Are On Chat. Be There For Them.
FlockSupport connects your chat app Number to an entire call centre in a matter of minutes. For
your customer, there are no special apps to download, no sign ups, no headache. Let your
customers talk to you, where they feel comfortable.
One Number, Many Agents
Connect a single number to multiple human agents just as you would a phone number in a call
Pull up information on a Customer based on their phone number when they message in. All their
chat history is recorded and displayed.
Bot To Human Handover
Integrate with a Chatbot and handover to a human only when necessary. Saving you time and
Leverage the existing multi media infrastructure offered by chat app for your customers. If they
want to share images and videos of an issue - they can!
Swift and Simple Deployment
Our solution can be up and running in a matter of minutes. Scalable to thousands of numbers and
With our analytics panel, gain key business insights into all your conversations, so that your agents can learn and respond better to your customers!